About Us: Luxury Travel Agents NZ | New Zealand Luxury Escapes

About Us

New Zealand Luxury Escapes – Experience New Zealand

New Zealand Luxury Escapes offer the country’s top New Zealand luxury vacations. Arranging stress-free vacations for solo travellers, couples, groups, corporates and families is our passion as luxury travel agents NZ. Visit top New Zealand destinations, stay in the country’s best luxury lodges and accommodation and experience exclusive New Zealand tours.

We guarantee to bring you the best New Zealand luxury vacation on offer.

As Wanaka/Queenstown locals, we know the secrets to creating an amazing luxury vacation. Select from our range of over 20 New Zealand luxury escapes or simply tell us what you would like to experience, and we will bring your dream New Zealand vacation to life.

Matakauri luxury lodge Queenstown luxury travel agents NZ

What Our Customers Are Saying About Us

“It is with great pleasure that I and on behalf of Yennie and Luk Family (Larry, Connie & Ka Yui) write this testimonial to you, Francine and your whole team. We have been back only a short while and have not stopped talking about how wonderful the vacation was, how well everything was organised. You replied to us really efficiently every time and there were no hiccups during the journey. We would like to thank you for arranging a wonderful trip for us that exceeded all our expectations! It was a great idea and our fortune that you got Patrick as our personal chauffeur and guide to escort us around. We just had an amazing time from the minute we landed in Christchurch until we left. All the tours were amazing. We would definitely recommend your services to anyone who asks. We are so grateful that Ka Yui (Luk Family) found your company when she was googling for the NZ vacation on internet. We intend to do it again one day. THANK YOU from the bottom of our hearts to you and Patrick for making our NZ Trip memorable! You will be the first person we contact when we plan our next vacation to New Zealand.” – Toh & Luk Family (SawTin, Yennie, Larry, Connie & Ka Yui).

“I just wanted to say how much Jo and I enjoyed our time in New Zealand. We really loved all the things we did and saw during our tour. I would also like to say how impressed we were with all the luxury lodges we stayed in. The experiences recommended by our personal consultant Francine were outstanding. Thank you for helping to make it a truly memorable holiday.” – Fran Franks.

Why Book with New Zealand Luxury Escapes?

EFFICIENT: You will receive your detailed quote within 12 hours or less and all email communication will be quick and thorough.
PERSONAL: No two vacations are the same, we ensure your vacation is exactly what you are looking for.
TRANSPARENT: We always include and detail all costs to ensure there are absolutely no surprises.
NEW ZEALAND EXPERTISE: We have experienced all that New Zealand has to offer–and it’s an honour to pass our knowledge on to you. We’re passionate about giving you an outstanding New Zealand experience.
DILIGENT: Every itinerary is triple-checked to ensure complete accuracy. We pride ourselves on our attention to detail, so you can rest assured that your vacation will go smoothly.
DISCREET: We book vacations for well known figures around the world, all arrangements are kept very discreet and we can cater for off the grid vacations for complete privacy.
HIGH QUALITY: We have inspected the accommodation properties, trialled the activities, personally vetted our chauffeurs and guides and tested every product that we are selling–all to make sure we are only delivering the best to our clients.
YOU ARE OUR PRIORITY: We value you, and we want to ensure your time in New Zealand is unforgettable. We will look after every client who books with us with thoughtout and care through the entire process.

New Zealand Travel Organiser Group

New Zealand Luxury Escapes is part of the New Zealand Travel Organiser group. After working in the Tourism industry for 20 years, and with a Bachelor of Tourism, and a Bachelor of Commerce, Francine saw a gap in the market. “There were so many travellers coming to New Zealand with little knowledge about where to travel to, how far the travelling distance was to their next destination, where best to stay and the general structure of their holiday around New Zealand. This is the very reason we specialise in offering top rated New Zealand vacations, crafted just for you.”

The business was set up with thought and care, the team of luxury travel agents NZ has grown and the amount of thrilled clients has also rapidly grown. Bringing us to the current day, 11 years on, New Zealand Luxury Escapes operate a highly successful business with professional consultants working alongside high-end clients, like you, to ensure the perfect New Zealand Luxury Vacation is booked on your behalf.

Our company philosophy is to deliver the most incredible New Zealand vacations available on the market. We achieve this through our expert local knowledge, our attention to detail, our extremely high level of customer service and our passion for ensuring the New Zealand vacation you book through us is without a doubt your best vacation yet. Our luxury travel agents NZ will work with you every step of the way to guarantee quality and simplicity of planning.

We look forward to working with you!

Meet the Team

Francine Smith – Managing Director

I am the owner of New Zealand Luxury Escapes. Originally from the North Island, I now call the South Island home, having lived in Wanaka for the last 15 years. I am very passionate about presenting and sharing New Zealand with the rest of the world. New Zealand is one of the most stunning places on earth and our goal is to ensure you get to experience an outstanding New Zealand experience, that is personalised and very memorable! I plan and book New Zealand vacations for clients and feel it is important to maintain this contact to ensure we are consistently exceeding customer expectations. I am also heavily involved in the design and usability of our website and virtually all aspects of the company.

Contact Francine: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Patrick Griffin – Guide, Chauffeur

I am a New Zealand guide and chauffeur. I am passionate about showcasing what New Zealand has to offer and have intricate knowledge about New Zealand’s secret locations and of course all the must visit destinations and attractions. Constantly travelling throughout New Zealand with our highly valued clients, means I bring the company up to the minute knowledge about what is happening around the country and anything new that is on offer. If you are interested in a guided vacation of New Zealand and want a personalised experience taking advantage of priceless local knowledge, I would love to show you our piece of paradise.

Contact Patrick: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Sam Horlock – Logistics & Administration Manaager

I am the Logistics and Administration Manager here at New Zealand Luxury Escapes. I was born in England and absolutely love New Zealand, I am lucky enough to now call New Zealand my home. I have travelled throughout a large number of countries in the World and New Zealand is by far the greatest. I deal with anything Administrative in our friendly office and have the pleasure of dealing with our trusted suppliers to help make your New Zealand vacation a once in a lifetime experience.

Contact Sam: info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Sam Horlock – Logistics & Administration Manaager

Jamie Dennison – Luxury Travel Manager

I am the Luxury Travel Manager at New Zealand Luxury Escapes. I am originally from Queenstown and I have grown up surrounded by the mountains and lakes! After spending 5 years travelling the world, I am now lucky enough to be able to call Wanaka home. I have travelled New Zealand extensively and I love to showcase what our amazing country has to offer. From the beautiful beaches in the North Island to the white capped mountains in the South Island, there is a piece of New Zealand for everyone to love and enjoy! Get in touch, tell me about yourself and I cannot wait to plan your New Zealand Luxury Escape!

Contact : info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Alex Gillespie – Luxury Travel Consultant

Avid traveller, passionate luxury sales consultant. I’m here to help create unforgettable, luxury New Zealand experiences for you. Having a sense of adventure and interests such as skiing and hiking lead me to move to spectacular Wanaka. I have been lucky enough to travel New Zealand extensively, with a keen interest for heading off the beaten track to seek out hidden gems… I now get to share these hidden gems with you! I can’t wait to create a once-in-a-lifetime experience for you, let’s get planning!

Contact : info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Alex Gillespie – Luxury Travel Consultant

Samantha Wilson – Luxury Travel Consultant

Travel lover and experienced luxury travel consultant. I’m here to book an amazing New Zealand Luxury Escape for you. Born and raised on the West Coast of the South Island, I am local and love exploring the natural beauty of New Zealand and now I get to share my experience and passion with you. My love for the great outdoors has only grown since making the move down to Wanaka. I can’t wait to share our stunning country with you, let’s start planning your New Zealand Luxury Escape!

Contact : info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Samantha Wilson – Luxury Travel Consultant

Sarah Christie – Luxury Logistics Specialist

I am a Logistics and Administration Specialist here at New Zealand Luxury Escapes. Originally from Dunedin, New Zealand, I shifted to Wanaka many years ago and have been working within the company ever since. I have extensive knowledge of New Zealand and the amazing luxury offerings available. I work behind the scenes to ensure your New Zealand Luxury Escape is seamless.

Contact : info@newzealandluxuryescapes.com
Phone: +64 3 443 2111

Sarah Christie – Luxury Logistics Specialist

Meg Griffin – Luxury Logistics Specialist

I am a Logistics and Administration Specialist here at New Zealand Luxury Escapes. Originally from Southland, New Zealand, I love being part of a team offering the most incredible experiences New Zealand has to offer. I started my career in aviation in the worlds coolest capital, Wellington, which enabled me to frequently travel to some of my favourite parts of New Zealand. I work behind the scenes to ensure your New Zealand Luxury Escape is outstanding.

Contact : info@newzealandluxuryescapes.com
Phone: +64 3 443 2111